Functional Outsourcing + Execution (F.O.X.)

Does your business find itself lacking the internal resources needed to rapidly and effectively develop a new business function/unit that’s of high strategic value? Plenty of options exists for commonly outsourced business processes like HR, accounting & payroll, or customer service. But what about strategic functions that are unique to your business for which there are little-to-no defined BPO resources in the marketplace? We offer a solution that we call F.O.X.

Leveraging our advisory and venture development experience, we can develop, launch, and operate a fully-customized “white label” business unit for you until you can (and want to) manage it yourself. During a F.O.X. engagement, we work with you to develop the exact scope and deliverable requirements for the unit. Then we design the staffing plan (profiling, recruiting, onboarding and training), develop the process and operations plan, and provide ongoing project and account management to ensure a high level of execution that supports your business’ vision/mission/strategy while safeguarding your reputation.

Typical F.O.X. engagements are for a 1-2 year “season” after which we assist you with integrating/reintegrating the personnel, unit organizational structure, and execution know-how into the core business.

Explore whether a F.O.X. engagement is right for your business.